What should I ask the solar contractor?
Ask which work has been completed, whether any follow-up remains, and what checks were performed. Confirm the reinstallation date and request the service record or agreed documentation.
If equipment changed, ask what was replaced and whether the monitoring information needs to reflect it. Keep the written scope and any changes together.
How do I describe what is different?
Save a before-and-after monitoring view using clear dates. Tell the contractor if all data is missing, a section is absent, an error appears, or the app simply has not updated.
Do not assume the roofing work caused a particular electrical fault. Describe the timeline and observations so the issue can be reviewed without guessing.
Who should I call about roof concerns?
For a leak or unfinished roofing work, contact the roofer. For reinstallation status, monitoring, or system checks, contact the solar contractor. If both need access, share their contact information so the work can be coordinated.
Do not move panels to inspect the roof yourself. The work area, access, and any removal need to be agreed before someone returns to the property.
Can a professional review work completed by another installer?
Contact a professional with your DFW city, equipment details, the original work scope, and the issue you want reviewed. We will confirm whether we can take on the requested service.
A new service agreement defines the new work; it does not automatically transfer another company’s workmanship responsibilities. Confirm the assessment, documentation, and price before scheduling.
