1. Record your backup priorities
If a load is especially important, explain why in the conversation without sending sensitive personal details through the form. Do not assume a standard package covers every household need.
- Must-have loads: name each appliance or room you want covered.
- Optional loads: note what you could leave off during an outage.
- Large equipment: include AC, pumps, electric heating, and vehicle charging.
- Operating goal: describe the outage period and use pattern you want considered.
- Other goal: note whether storing solar energy for later use also matters.
2. Gather the equipment and site information
Missing records are fine to flag. Never open electrical equipment or climb a roof to complete this list, and do not send account passwords.
- Property address and the person authorized to approve work.
- Existing solar and inverter models, if known.
- Any battery, generator, or transfer equipment already present.
- Available system drawings or equipment lists.
- Wide photos of potential installation areas taken from a safe position.
- Planned remodeling, roof work, or electrical upgrades.
3. Ask these questions about the proposal
| Topic | Question |
|---|---|
| Backup coverage | Exactly what is included and excluded during an outage? |
| Equipment | Which models and quantities support the proposed configuration? |
| Operating assumptions | What loads and conditions are used in any runtime estimate? |
| Installed scope | What electrical work, controls, and preparation are included? |
| Completion | What checks, records, monitoring access, and follow-up will I receive? |
| Workmanship | What written coverage, duration, and exclusions apply? |
4. Keep one project record
Save the final load list, accepted proposal, approved changes, and equipment documentation together. At handover, record any outstanding items and the contact for questions about operation or service.
You can print this page or use it as a checklist while gathering information. Sun Ray serves DFW and nearby communities with project-specific battery quotes and no travel fee. Your name, phone, and city are enough to start the request; the rest helps refine it.