Collect model information, not just logos

Look in the original proposal, equipment list, monitoring app, or safely visible labels for inverter and monitoring model details. Include any existing battery, generator, or transfer equipment. If you only know the brand, send that and explain what records are missing.

Do not open an enclosure, remove a cover, or share account passwords to identify equipment. A professional can determine what additional information or site assessment is needed.

Explain what compatible should mean for you

You may want to store solar energy for later use, support selected circuits during an outage, or include more of the home in backup. Ask the installer to confirm the intended function for the complete configuration rather than only whether a battery can be connected.

Also explain whether the existing solar must remain unchanged. A proposal that requires replacing equipment is a different project from one that preserves the current arrangement.

Request a clear compatibility record

Request a clear compatibility record
ItemWhat the proposal should identify
Existing systemThe equipment and arrangement used for the review.
Proposed batteryExact model and quantity, with the required associated equipment.
Intended operationWhich normal and outage functions the design supports.
Required changesEquipment, controls, electrical work, or records that must change.
Manufacturer conditionsAny product-specific installation or support requirements.

Confirm support before buying equipment

Do not buy a discounted battery on the assumption that any solar contractor can install and support it. Ask about the complete configuration, product availability, installer requirements, and responsibility for owner-supplied equipment before purchasing.

Sun Ray reviews battery requests across DFW, but this page is not a promise to install every model or a claim of manufacturer certification. Share the equipment and goals so supported options and the work scope can be confirmed before a quote is approved.