Begin with a complete project brief
Provide the address, electricity usage, roof information, and any planned changes to the home. Tell the installer if a roof replacement or other trade must finish first. Include your preferred date and why it matters.
The first review should identify what is known and what still needs assessment. A preliminary schedule should be labeled as such until the design and conditions for proceeding are clear.
Track the project by milestones
| Milestone | What to confirm |
|---|---|
| Property and usage review | What site information is needed before a proposal is final? |
| Design and agreement | What equipment and work are approved? |
| Applicable approvals | Who handles each required submission and tracks its status? |
| Installation readiness | Are the roof, access, equipment, and other prerequisites ready? |
| Physical installation | What work and household access are planned? |
| Completion and activation | What checks, inspections, or utility steps remain? |
| Handover | What records, monitoring access, and support details are provided? |
Keep changes visible to everyone involved
Tell the installer promptly if roof work runs late, equipment locations change, or you add a battery or more solar to the request. A design change may affect the price, documents, and schedule together.
Ask who your point of contact is and how dates will be confirmed. Keep requested dates separate from accepted appointments so you can coordinate household access and other contractors accurately.
Know what complete means for your project
Ask the agreement to define the work milestones and what remains after panels are mounted. Follow the installer and utility instructions for the approved system; do not assume visible equipment is authorization to operate it.
Sun Ray confirms the sequence and responsibilities for the actual project. This guide does not promise a standard number of days or a universal city approval timeline. The final handover should explain any outstanding item and who is responsible for the next action.